Frequently asked questions

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Pricing & Free Trial

How does the free trial work?

The free trial includes unlimited conference calls in the UK from landlines and mobiles, using our local UK access number. It does not include international calls or UK calls using our freephone number. The free trial lasts for 30 days. At the end of the trial, you will not be signed into a contract and if you do not want to continue using our service you are under no obligation to do so.

How do I find your international rates?
If I am a Pay As You Go customer, how am I charged for my conference calls?
Do I have a contract?
What is the Cancellation Policy?
How can I see how much my call has cost?
How am I billed and how do I pay?

Account Set Up

How many conference rooms can I have?

You can create as many rooms as you want at no extra cost. Many clients like to have individual rooms for separate projects or for each member of staff, to effectively allocate costs.

What level of security can I have?
What is a Wallet Card?
What if my participants and I are not based in the UK?
How can I listen to my call and use the Analytics tools?
Do you offer support?

Still looking for your answer?

Speak to our conferencing team on 0800 980 5155 or email hello@speakserve.com for an immediate response to your question.